Support Coordinators in Rockhampton

Regional service reach
Independent coordination support
Compassionate qualified team

Rockhampton Support Coordinators

Support coordination should feel clear and empowering, not overwhelming. At Specialist Support Solutions, based in Rockhampton and servicing Central Queensland and beyond, we believe every person deserves clear, independent guidance.

Our support coordinators work alongside you to help unpack your plan, make informed choices, and confidently connect with the services that matter most. Unlike some providers, we don’t just refer you to our own services—we research the best options based on your preferences, not ours.

Independent, unbiased advice
Fully qualified and experienced team
Tailored guidance, not generic plans

Whether you’re facing barriers, new to the NDIS, or needing more structure around your supports, we’re here to help make it easier.

Call Izzy on 0482 723 981 or Karin on 0497 920 204 to talk with someone who listens and takes the time to understand your goals.

A Woman is Sitting in a Chair With Two Children Standing Next to Her — Specialist Support Solutions in Rockhampton City, QLD

A Man and a Woman Are Standing Next to a Green Teddy Bear — Specialist Support Solutions in Rockhampton City, QLD

Coordinating Supports That Fit You

A good support coordinator doesn’t take over—they walk alongside you. That’s exactly how we work. We assist with setting up service agreements and bookings, explaining what providers can charge for, and coaching you to build your confidence navigating the system.

We plan for changes—like moving house, losing informal supports or facing hospital stays—and create strategies to reduce risks and avoid crises. Our team communicates clearly, adapts to your preferred communication style, and helps you stay in control.

Help with provider selection
Planning for life’s changes
Coaching to build independence

We’re independent of service delivery, so your best interests always come first. From the big-picture planning down to the finer details, we’ll guide you every step of the way.

FAQ

What is support coordination in the NDIS?

Support coordination is a funded NDIS service that helps participants make the most of their plans. It involves working with a dedicated coordinator who assists you in understanding your funding, connecting with providers, and building your capacity to manage your supports independently. A support coordinator ensures your plan is implemented effectively and helps you navigate any changes or challenges that arise along the way
How is a support coordinator different from a case manager?

A support coordinator focuses on empowering you to manage your own supports. They work with you to build skills, make decisions, and understand your NDIS plan. In contrast, a case manager may take a more directive role, often making decisions on your behalf. Support coordination is a more collaborative process, with a strong emphasis on participant choice and control.
Can I choose my own support coordinator?

Yes, absolutely. As an NDIS participant, you have the right to choose your own support coordinator if you have funding for it in your plan. You can switch coordinators at any time if your needs change or you're not satisfied with the service. It's important to choose someone who listens to you, understands your goals, and works independently of other service providers to avoid conflicts of interest.
What does a support coordinator actually do day-to-day?

A support coordinator’s daily tasks vary based on your needs. They might assist with finding and connecting you to providers, setting up service agreements, attending plan review meetings, troubleshooting issues, helping with NDIS reporting requirements, or coaching you through how to manage supports yourself. They are your go-to for making sure your plan is working for you, not against you.